With an overwhelming amount of fraud in online auction sites there are now steps auction sites can take to aggressively identify scammers and keep them off the auction site. Many auction sites are able to identify scammers and block them from the auction site, using IP address validation/location, credit card verification, etc., but they don’t have a way to combat the scammers from signing up again, and again, and again. Trufina and identity verification can help. We recommend the follow steps:
1) Identify the bad guy. During the auction site registration process, require all buyers and sellers to get their identity verified from Trufina. Insisting on a verification process during registration will ensure that members are using their “real” identities. Requiring accountability will deter potential scammers from even registering on your site.
2)Shut down their account. Once you’ve confirmed abuse of your terms of service, on your site, and identify the responsible party, you can close/suspend their account, keeping a record of their Trufina identification number. Even if you do not ask the user for any specific information about themselves, you can still keep a “digital fingerprint” so they cannot register again.
3) Keep them off your site. If the “bad actor” tries to register again, they will have to go through the Trufina Identification process a second time. If they have already registered with us, they will not be able to register a second time, but rather be asked to login to their existing account. When they use their existing Trufina ID the auction site will know that they have already registered previously. This protects both the auction site (by making sure registrants are unique) and users (by making sure the auction site only receives the information they need).
Other benefits of having your buyer and sellers get their identity verified by Trufina include:
- Adding a Trufina ID URL (which links to a Trufina verified public profile) to their auction profile. This allows members to ask for more detailed information from the owner of the identity information. 
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- Getting a criminal background check from Trufina. Share the results of the criminal background check with other members to create a trusted relationship.
Robert King, UpperBid CEO speaks out about Trufina “There was a huge problem with fraud before, but that has been almost eliminated with the addition of the Trufina verification process “.
Please share your thoughts and comments, we’d love to hear from you.