What is a background check, and what is its purpose?

A background check is a supplement to your Trufina verified online identity. It helps you to run a criminal records check on yourself, and show off your verified background credentials to other online identities. For more information, please read below.

How does the Trufina Background Check work?  How long does it take?

We use information from your Trufina member profile to initiate the search, so there are no additional forms to fill out.  Simply go to your Trufina account and add a Background Check to your profile.

We search billions of records nationally and when the results are in, we notify you via email.  As an added precaution to protect your privacy, we'll ask you to return to the Trufina site and log in to view the results.  The whole process can take anywhere from a few minutes to several business days depending on several factors, such as the commonality of your name or whether or not additional research is required to complete the check.

Can I view some screenshots of what a background check looks like?

Please refer to the following points for screenshots:

1) A sample Trufina ID Card that includes a Criminal Background Check:

3) A sample Trufina verified background badge, which could be used by you flaunt your verified identity:

How will you inform me of the results of my Trufina Background Check?

We will send you an email notification when your results are in.  As an added precaution to protect your privacy, you'll be required to return to the Trufina site through a secure link and log in to view the results.

Why can't I get the results of my Trufina Background Check immediately?

Unlike other background check services, we search a comprehensive list of domestic and international criminal, terrorist and financial records.  In order to ensure accuracy we hold our search to strict standards.  We take time to be as careful and thorough as possible with this sensitive information.  And to protect the privacy of all Trufina members, we send notification of the results to your registered email address and ask that you return to the Trufina site through a secure link and log in to view the results.

Can someone else run a Trufina Background Check on me?

We believe that you should be in control of your personal information online.  So Trufina only performs background checks on our customers who request it themselves. However, once you have obtained your own background check from Trufina, you may share the results with anyone you want.  If someone wants to check your legal and financial background, Trufina makes it possible for you to provide verified information.

What kind of results am I likely to see from a Trufina Background Check?

Trufina reports all records found associated with your verified identity, including felonies and, when available, traffic violations and misdemeanors.  We will at minimum display the number of records found and, if you choose to, you can give others permission to view the details. 

What does it mean if my background check is "Pending"?

Pending means your background check is not complete and further research is required before returning a result.  Although criminal searches are processed through a database, sometimes we have to request information from courthouses to confirm the record is an accurate match.  For example, if the criminal database contains a record with your name, but no other personal identifiers (such as SSN or date of birth) on the court documents, then an on-site search will be performed to verify if the record does or does not belong to you.  Once additional information is obtained to reasonably confirm the results, then the search will be moved from "Pending" to "Completed" status and you will be notified that your results are in.  While it may take extra time, for the benefit of all our users, we are committed to being thorough and careful.

What should I do if I believe the results of my background check to be inaccurate?

Contact our Member Support team and advise us of the issue. Our Member Support Team will work with you and advise you of your options.

Where do these reports come from, what are your sources?

Trufina has access to the largest repositories of identity and background data in the country.  Through private sector data sources such as the largest credit agencies, insurance agencies, and public sector data sources spanning federal, state, and local jurisdictions, over 2,500 data sources are used for our background check.  Together, these data sources comprise over 30,000,000,000 public records with multiple attributes in each record from address history to criminal record to professional licensing. 

Our Background Check includes searching of the following sources:

County Court Records

State Repositories

State Departments of Corrections

Sex Offender Registries

OFAC Terrorism Watch List

Denied Persons List

Interpol Most Wanted